First, try your NetID and new password on one or two other Rutgers systems you have access to. If you can log in to those systems, the problem may not be related to the password change.

If you can't access any system, you can try changing your password again. Contact Help Desk if you tried these steps and continue to have access problems.

Last updated November 27, 2017

If your question isn’t answered or you still need help, email or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab on the main floor of Robeson Library. Staff members are available during regular operating hours.

Category: NetID

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