Frequently Asked Questions about MDM Migration
MDM Migration Overview
Before RUCIT can send the Migration Utility to your Mac, we must first verify that your Mac’s serial number is assigned to the correct MDM profile in Apple’s Apple School Manager system. Then RUCIT assigns the appropriate enrollment profile in the new MDM called Workspace ONE. Once this is complete, the Migration Utility will be downloaded to your Mac and the following will happen:
- An API call is sent to the old MDM server (Jamf) telling it to release the Mac from its management. Then all MDM-related profiles are removed and the Mac can no longer communicate with the Jamf server. Once all old policies are removed the Mac is ready to enroll in the new MDM.
- A command runs on your Mac to remove the Jamf framework (Self Service app and other binaries).
- A command runs to prompt the Mac to look for an enrollment profile. At this point, you must click on the notification that appears:
This takes you to the System Preferences to install the MDM enrollment profile. An authentication popup will also appear and you must enter your local Mac credentials. After that, the Mac will begin the enrollment process and install all scoped profiles from Workspace ONE. When that is done, the Intelligent HUB will install and the Mac is now completely enrolled in Workspace ONE.