Frequently-Asked Questions

Rutgers Connect

FAQs for Rutgers Connect

Rutgers Connect is the cloud-based email and applications for current employees. See Email Addresses for general information on addresses, aliases, forwarding and special accounts.

If your question isn't answered or you still need help, email help@camden.rutgers.edu or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab. Staff members are available during regular operating hours.

What Is Rutgers Connect?

Rutgers Connect is the name that Rutgers has given to its version of Microsoft’s cloud-based Office 365 suite of applications. It includes mail services, enterprise calendaring, web-based Microsoft Office applications, OneDrive file storage and more.

Last updated June 5, 2016. Permalink: https://it.camden.rutgers.edu/faqs/connect-intro/

How much mailbox space do I have in Rutgers Connect?

Users have 50 gigabytes of space specifically for the mailbox. After 49.5 gigabytes is used up, the system warns a user they will be unable to send mail from their account.

To check available mailbox space in Rutgers Connect, log in and look for the settings icon (a gear) in the top-right corner of the screen. Under My app settings click on Mail. A new sidebar will appear; under the General tab, look at the screen for My account.

The mailbox is only part of the one terabyte total space allocated to each user. The storage limits are set by Microsoft for its cloud services.

Last updated June 15, 2016. Permalink: https://it.camden.rutgers.edu/faqs/connect-space/

Can I set up my Rutgers Connect account on an email program?

Yes. However, Rutgers Connect is optimized for web-based access. Information about using an email program with Connect is available in the Rutgers Connect Documentation.

Last updated March 20, 2017. Permalink: https://it.camden.rutgers.edu/faqs/connect-client/

How do I set up my Rutgers Connect account on my phone?

Information about setting up Rutgers Connect on mobile devices may be found in the Rutgers Connect Documentation for Rutgers Connect.

Last updated March 20, 2017. Permalink: https://it.camden.rutgers.edu/faqs/connect-setup/