Frequently-Asked Questions

E-Learning

FAQs for E-Learning

Most online courses at Rutgers-Camden use Sakai, but Rutgers also uses Blackboard, eCollege, Moodle and Canvas. Unless indicated otherwise, this information is for Sakai.

If your question isn't answered or you still need help, email help@camden.rutgers.edu or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab. Staff members are available during regular operating hours.

I’m starting an online class. Where do I log in?

It depends which learning management system your instructor is using. Most online classes in Camden are in Sakai, but ask your instructor if you’re not sure. The URLs are:

Last updated June 14, 2017. Permalink: https://it.camden.rutgers.edu/faqs/elearning-login/

I’m new faculty. How do I get into the learning management system?

Sakai has become the platform of choice for most faculty in Rutgers-Camden. Go to the Sakai login page and use your NetID to log in. 

The Instructional Design & Technology group on campus can assist with the learning management system. Visit the IDT web site for information.

Last updated June 13, 2016. Permalink: https://it.camden.rutgers.edu/faqs/elearning-new/

Who do I contact for eCollege support?

eCollege is a service operated by an outside vendor for online courses offered at Rutgers. Rutgers IT staff do not have administrative access to this system, and support for eCollege is handled directly by the vendor. Call the eCollege Help Desk at (877) 778-8437 or email help@ecollege.rutgers.edu.

Last updated June 3, 2016. Permalink: https://it.camden.rutgers.edu/faqs/elearning-ecollege/