Enhanced Classrooms

FAQs for Enhanced Classrooms

Support for enhanced classrooms is divided between OIT-Camden and RCIT. The information here applies primarily to classrooms supported by OIT-Camden.

If your question isn't answered or you still need help, email help@camden.rutgers.edu or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab. Staff members are available during regular operating hours.

Enhanced classroom equipment isn’t working. Who do I report it to?

For classroom equipment assistance, email the Help Desk at help@camden.rutgers.edu or call (856) 225-6274.

Do you offer training for using the classroom equipment?

Training is available by appointment, please send email to help@camden.rutgers.edu

Do I need to register my laptop with OIT to use it in a classroom?

No. Registration of a laptop to be used in a classroom is not necessary. You should use Rutgers wireless. See the Wireless FAQ for details.

How can I get software installed on a classroom instructor PC?

Faculty members can request the installation of software before the start of a term. See the procedure for installation requests in the Computer Lab FAQ.

Where can I obtain a wireless microphone to use in a classroom?

Science Lecture Hall: See the secretary on the first floor.

Fine Arts 110 and North Conference Room: The microphone is stored in the podium.

Penn 401 and Walt Whitman Center: The microphone is located in a drawer inside of the AV rack.

All other rooms are not equipped to support a wireless microphone.

Are remotes available for the VCR/DVD players in the classrooms?

Yes, you have to request it by sending email to help@camden.rutgers.edu.

You can borrow it for one class or the entire semester.

What should I do if the device I am using via the smart panel is producing sound but no video?

You should first try switching to another device and back to the one you are using. For example, if you are trying to use the Instructor computer and no video is coming up, try switching to Personal Laptop and back to see if that works. If that doesn’t work, try powering down the projector and turning it back on. Sometimes, the projectors go into sleep mode, and they don’t wake up when prompted. When you power down the projector, make sure you wait 2-3 minutes before turning it back on.

Why is the screen on my HP laptop not displaying on the projector?

Sometimes the laptop needs to be put in a different display mode. To do this on your HP laptop, press the Fn-F4 key combination either once or twice, depending on whether you want the screen displayed only through the projector, or on the laptop as well.

Why is the screen on my Toshiba laptop not displaying on the projector?

Sometimes the laptop needs to be put in a different display mode. To do this on your Toshiba laptop, press the Fn-F5 key combination either once or twice, depending on whether you want the screen displayed only through the projector, or on the laptop as well.

Why is the screen on my powerbook not being projected?

Before using a powerbook in one of the smart classrooms, you may need to rescan the displays so it can be used. To do this, you should connect the powerbook to the VGA cord on the smart panel. Next, you should go into Displays in System Properties, or if the display icon is in the menu bar, you can click on that. Finally, you should choose rescan. When the computer is done, you should be able to use the F5 or F7 key to switch display modes (laptop only, laptop and projector, or projector only).