FAQs for Enhanced Classrooms
Support for enhanced classrooms is divided between OIT-Camden and RCIT. The information here applies primarily to classrooms supported by OIT-Camden.
If your question isn't answered or you still need help, email firstname.lastname@example.org or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab. Staff members are available during regular operating hours.
For classroom equipment assistance, email the Help Desk at email@example.com or call (856) 225-6274.
Training is available by appointment, please send email to firstname.lastname@example.org
No. Registration of a laptop to be used in a classroom is not necessary. You should use Rutgers wireless. See the Wireless FAQ for details.
Faculty members can request the installation of software before the start of a term. See the procedure for installation requests in the Computer Lab FAQ.
Science Lecture Hall: See the secretary on the first floor.
Fine Arts 110 and North Conference Room: The microphone is stored in the podium.
Penn 401 and Walt Whitman Center: The microphone is located in a drawer inside of the AV rack.
All other rooms are not equipped to support a wireless microphone.
Yes, you have to request it by sending email to email@example.com.
You can borrow it for one class or the entire semester.
You should first try switching to another device and back to the one you are using. For example, if you are trying to use the Instructor computer and no video is coming up, try switching to Personal Laptop and back to see if that works. If that doesn’t work, try powering down the projector and turning it back on. Sometimes, the projectors go into sleep mode, and they don’t wake up when prompted. When you power down the projector, make sure you wait 2-3 minutes before turning it back on.
Sometimes the laptop needs to be put in a different display mode. To do this on your HP laptop, press the Fn-F4 key combination either once or twice, depending on whether you want the screen displayed only through the projector, or on the laptop as well.
Sometimes the laptop needs to be put in a different display mode. To do this on your Toshiba laptop, press the Fn-F5 key combination either once or twice, depending on whether you want the screen displayed only through the projector, or on the laptop as well.
Before using a powerbook in one of the smart classrooms, you may need to rescan the displays so it can be used. To do this, you should connect the powerbook to the VGA cord on the smart panel. Next, you should go into Displays in System Properties, or if the display icon is in the menu bar, you can click on that. Finally, you should choose rescan. When the computer is done, you should be able to use the F5 or F7 key to switch display modes (laptop only, laptop and projector, or projector only).