Sometimes it's difficult to tell when a message is truly from one of the many IT support groups at Rutgers and when it's a phishing attempt. There are two quick ways to spot a fake. Valid messages:
- will come from an individual, not a group with a generic name such as "Help Desk," "Account Service" or "the IT Management Team"
- will never ask you to log in with your NetID and password through a non-Rutgers site such as Google Docs or Formlogix
Last updated June 6, 2018
If your question isn’t answered or you still need help, email firstname.lastname@example.org or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab on the main floor of Robeson Library. Staff members are available during regular operating hours.← How can I recognize a phishing attempt?