To use WebEx, fill out the application form to request an account. Go to the Rutgers WebEx Page and click on Log In in the upper right of the page. Then click the Sign Up button.

Completing the Form for Faculty & Staff

When completing the form you should fill out your first and last name and the email address should be (e.g., The username in WebEx will always be your NetID. If you want to create an account that isn't linked with an individual user then you should have a shared e-mail account created and use that address and a commensurate name.

Completing the Form for Shared Accounts

Shared accounts can be requested on an as-needed basis. If you feel that you need access to a shared account, please email and someone from our support team will respond as soon as possible.

Available Services

For WebEx services, you can check all four of the boxes but keep in mind that you can only use one of the services at a time. Multiple people cannot login simultaneously and use different services.

After Completing the Form

Once you have completed the form your account should be set up in one to two business days. To set a password for the account the first time you use it, go to the WebEx login and use the "Forgot your username or password?" link.

Keep in mind that the university does not have an unlimited license for WebEx. It should have enough for those who actually want to use it, but people should not create accounts unless they will be actively used. Account activity will be checked periodically and accounts that are not being used will be removed.

If you have any questions about or problems with WebEx, email

Last updated August 20, 2018

If your question isn’t answered or you still need help, email or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab on the main floor of Robeson Library. Staff members are available during regular operating hours.

Category: General Help

← How Do I Sign Up for WebEx?