The level of help Information Technology staff can provide will depend on the software package and the complexity of the question. General questions related to software used in the Rutgers Student Computer Lab or covered by the Camden Educational Series are most likely to be answered quickly.

For less commonly-used software or more complex issues, the best way to obtain an answer is to email Help Desk with the question. The email address reaches most of the RU-Camden Information Technology staff, increasing the chance of reaching someone proficient in the software.

You can also check the support, documentation and training sites for the software.

Last updated July 27, 2018

If your question isn’t answered or you still need help, email or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab on the main floor of Robeson Library. Staff members are available during regular operating hours.

Category: General Help

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