You should first try switching to another device and back to the one you are using. For example, if you are trying to use the Instructor computer and no video is coming up, try switching to Personal Laptop and back to see if that works. If that doesn't work, try powering down the projector and turning it back on. Sometimes, the projectors go into sleep mode, and they don't wake up when prompted. When you power down the projector, make sure you wait 2-3 minutes before turning it back on.
Last updated June 29, 2017
If your question isn’t answered or you still need help, email firstname.lastname@example.org or call (856) 225-6274. The Information Technology Help Desk is in the Rutgers Student Computer Lab on the main floor of Robeson Library. Staff members are available during regular operating hours.← What should I do if the device I am using via the smart panel is producing sound but no video?